Need assistance?
 To provide our shoppers online assistance, we've
consolidated our administrative functions and links into this page. We are confident this
will make it easier to find the information you desire or, if necessary, to contact us.
Catalog Discounts
For a limited-time, all customers purchasing a full-size Mail Order Catalog (Product ID: C100; C100-A; C200; C200-A) will receive a free Holiday Gift Certificate good for a $5.00 discount on their next online credit card order of $50.00 or more. Detailed redemption instructions will accompany the holiday gift certificate. See the Gift Certificate redemption instructions for more information.
Company and Contact Information
We welcome your comments, questions or suggestions
regarding our company, products, web site, or anything else you may be thinking. We value
our visitors input as it helps us to serve you and the Internet community better. Should
you need to contact us, you may use any of the methods below.
Confidential Shipping and Delivery
All packages are shipped CONFIDENTIAL.
Confidential means the word 'Lingerie' DOES
NOT appear on your package. Your payment will be billed under the name
'Sheer Expressions'.
Please allow 10-14 days, or sooner, for processing and
delivery of your order. If there is a delay in shipping of your order, we will contact you
via e-mail.
How To Order
Browse our entire on-line inventory by following the links
in the left column under Departments. When you have found a selection you
wish to place into your shopping cart, make any optional selections as applicable (i.e.,
color, size, etc.), enter the quantity you desire to order, and click the Add to
Cart button. In a few seconds you will receive confirmation that the item has
been placed into your cart.
You may review the contents of your cart at anytime by
clicking on the Shopping Cart link in the left column of all pages and on
the confirmation page immediately after adding an item to your cart. After viewing the
contents of your cart on the Shopping Cart: Review and Checkout page, you
may resume shopping or check out.
To resume shopping, return to the department you desire by
following the appropriate link under Departments in the left column. You
may add additional selections to your cart or you may check out by clicking on the Shopping
Cart link in the left column.
To check out, click the Shopping Cart link
in the left column of all pages. On the subsequent Shopping Cart: Review and
Checkout page, review your order carefully, check the
International Shipping box should the shipping destination be outside the
United States or Canada, indicate the State or Province and
the country which the order will be shipped, select the Payment Method
desired, and
click the SUBMIT ORDER button to continue to our secure Order
Form.
Payment Methods
On the Shopping Cart: Review and
Checkout page, you have two Payment Method options:
Each Payment Method is detailed below.
Credit Card
Shop Securely On-Line with all major credit cards. Select Credit Card as Payment
Method on the Shopping Cart: Review and Checkout
page when checking out..
Telephone or FAX
You may telephone or FAX your order and credit card information to us. Select
Phone, Fax or Mail as Payment Method on the
Shopping Cart: Review and Checkout page. Insure your
printer is on and ready to print the Order Confirmation page.
We accept telephone orders with your
credit card information between the hours of 8:00 AM to 9:00 PM (Eastern Standard Time).
Call (516)-799-7979 and ask for the Sales Department. Please have the printed copy of the Order
Confirmation handy as our sales representative will require information from it.
We accept FAX orders with your credit card
information 24 hours a day, seven days a week. Please indicate your credit card
information clearly on the printed copy of the Order Confirmation and FAX
to (516)-799-6300 anytime 24/7.
Mail
Checks and money orders as well as credit card orders are gladly accepted
via postal mail. Select Phone, Fax or Mail as Payment Method
on the Shopping Cart: Review and Checkout page. Insure
your printer is on and ready to print the Order Confirmation page to accompany your payment. Make your check* or money order payable in
US funds to Sheer
Expressions. Enclose the printed Order Confirmation
with your check, money order, or credit card information and mail to:
Sheer Expressions
4940
Merrick Road, #150
Massapequa Park, New York 11762
* - We accept US Bank checks only. If your check does
not clear, there is an added bank charge of $25.00.
Payment Methods
We accept American Express, Discover, MasterCard and VISA
credit cards securely on-line as well as by telephone or FAX. Checks or Money Orders are
also gladly accepted via postal mail. For complete details, see How
To Order above.
Secure Orders
Ensuring the security of our customer's credit card and
other personal information while ordering on-line from us is our major concern. We utilize
Secure Sockets Layer (SSL) Encryption, this means that no one can intercept or view the
data as it is transferred to our database.
Your credit card information is never sent over the
Internet via e-mail, it is retrieved from our secure directory via an encrypted, password
protected, connection which adds another level of security to the process. Additionally,
as soon as your order is retrieved and saved to our local system for processing, all order
details (including your credit card information) are promptly deleted from the secure
directory.
 We utilize a digital certificate issued by Thawte, one of two major companies
which certify that the business you are dealing with on-line is who they say they are.
Thawte Web Server SSL Certificates are used on more than 10,000 sites world wide, and more
than 90% of Fortune 500 companies use SSL security to protect their confidential
information.
Of course, you are also welcome to telephone, FAX, or mail
your order to us. For complete details, see How To Order
above. Ordering on-line couldn't be easier!
Shipping Charges
United States: The standard
shipping charge for merchandise orders is only $5.95! Orders to the United States are shipped UPS Priority Mail unless otherwise requested.
All Other Countries: A Global
International Shipping charge of $16.95 will be added to all orders shipped outside the
United States in addition to the standard shipping charge above. The total
shipping charge for orders outside the United States is $22.90. All other
international duties, tax transactions, and other fees, as applicable, are the
responsibility of the customer.
For Rush/Special Orders or Overnight Priority Orders
(shipping fees may vary), please call Customer Service at (516)-799-7979.
Contact Form
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